Design Tips

  • Design Tips

    Giving Good Options

    For a while now I’ve been noticing a trend in user interaction design that seems to slip under the radar: coercing user actions by limiting their options. This is a form of passive-aggressive user shaming, and we should stop it. To be clear, this is not full blown cyberbullying. Nobody’s calling nasty names or doxing their users. Instead, developers are doing the subtle equivalent by dropping little passive-aggressive hints and limiting actual functionality to steer users. I like to talk in specifics, so here are a couple examples I’ve encountered: Example 1: WPForms Plugin Feedback Solicitation The other day I was doing some routine work on a WordPress site that…